Talk to a person

A question about a pass you have bought, or about one you are about to buy. Either way, write to us.

Answers, not ticket numbersWritten in your languageSeven days a week

For anything that is not urgent, and for anything with an order number in it.

Phone

Speak to someone on the support team directly.

The fastest way to reach us, and the easiest for sending a photo.

Send a message

Tell us what you need and we will come back to you. No account, no ticket portal.

Put the order number and the email address you used at checkout in your message. With those two we can find it in seconds.

Within 24 hours, usually much sooner

Company details

Intellivex LTD

50 Essex Street, London, WC2R 3JF, United Kingdom